Blizzard shooting first, asking questions never

pyramid.gifIt looks like this weekend Blizzard went on another broad sweeping account closure fest but perhaps they are now reaching a bit too far? According to this penalty level diagram there are several different forms of punishment you can receive if you are found to be breaking the rules which in and of itself makes a lot of sense. Mess up, get a warning. Break a bit of a bigger rule get suspended. All the way up to having your account canceled. According to this page account closure is “very rare” but since it has happened to more than one person I know on Eitrigg in the past few days, I’m wondering if they are just skipping the other levels and jumping right to that. The people I know were not involved with any kind of hacking or exploits, and in these cases the problem seem to sit firmly in this rule:

This category applies to players who have:

* Accessed an account reported as compromised and are not the registered user of said account.
* Knowingly or unknowingly received items/gold from a compromised account.

If a player is found to have participated in one of these acts, he/she may:

* Have the transferred items/gold removed from the account.
* Receive an account penalty up to and including account closure if the registered user of the account perpetrated the compromise.

Emphasis mine. So are you following this? If you receive something in game from another player, without any knowledge of who that player is or what they are doing you can have your account completely shut down without a single warning. Ever buy anything listed on the trade channel rather than in the AH? Seems like that is enough for a cancellation at this point. This seems extremely heavy handed to me.

4 Comments so far

  1. Bendyr (unregistered) on February 28th, 2007 @ 9:06 am

    Obviously disturbing. Unwittingly accepts items from a compromised account?

    I make tons of friends in WoW, and trade goods with them all the time, but in RL I don’t know them from Adam. If one of them is buying gold, that’s really lame, but I would have no idea about it.

    There’s no way this policy can be as restrictive as it sounds…

  2. 5000! (unregistered) on February 28th, 2007 @ 1:46 pm

    There’s no way this policy can be as restrictive as it sounds…

    Sadly, it is. We just had a guild member, who had multiple 60+’s, deleted for that exact reason. Maddeningly frustrating, as with most Blizzard customer service issues.

  3. Thomas (unregistered) on March 1st, 2007 @ 12:26 am

    I hope it’s gold buyers they’re removing this way. Sadly several of my guildmates (and IRL friends) has bought wow gold recently and it sickens me. I’m not playing much anymore myself as i dont want to group with a bunch of cheaters… but they’re still my friends outside the game. I sincerely hope they get busted and have their accounts deleted. If they dont want to start over from scratch with new characters then it’s no biggie. We can still be friends IRL and i can enjoy playing wow without them.

  4. 5000! (unregistered) on March 1st, 2007 @ 12:12 pm

    I hope it’s gold buyers they’re removing this way.

    The whole point is that it’s not.

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